150 Kilgour Road, Toronto Ontario Canada M4G 1R8
Tel
: 416 425 6220 Toll Free: 800 363 2440A teaching hospital fully affiliated with the University of Toronto
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Despite its negative connotations, complaining can be positive when done effectively. The key is to understand strategies for complaining in a constructive and progressive way – in a way that actually lead to improvements being made.
This tip sheet provides some information on complaining effectively. It outlines what works best and what sort of approach tends not to work at all.
Tip Sheet (PDF: 172 KB)
Ombudsman Ontario
www.ombudsman.on.ca
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