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Management, Professional, Technical, & Administrative Careers

Position: Intake Coordinator
Program/Service/Department: Child Development Program

Competition #: 08-002
Permanent Part Time (.5 FTE)
Salary: Min: $21.64/hr  Target: $25.33/hr

Intake/Service Co-ordinator is a member of one of the Child Development satellite teams. The intake/service co-ordinator is the primary recipient of referrals to the team and ensures that appropriate information is obtained related to motor, communication, social, and cognitive developmental areas. The intake/service co-ordinator will act as the contact between the family and the team, until the child is seen for an assessment.  He/she will work collaboratively with the team, family, client and community services to suggest resources and ensure that the agreed upon service plan is implemented.

Key Responsibilities:

  • Receive and acknowledge receipt of request for service referrals to the Program
  • Prepare referrals for review on a weekly basis by the Program Admission group
  • Obtain additional information on referrals as indicated
  • Maintain information on the type of referrals and their status on a spreadsheet
  • Liaise with Registration Services and the team to ensure that appointments are scheduled and coordinated
  • Books appointments for accepted referrals for assessments and sends out notification of appointments to client/family and referral sources
  • Responds to referral inquiries from both internal and external service providers
  • Links clients/families to appropriate services in consultation with the admissions group and/or Program clinical staff
  • Assists in producing quarterly reports on referrals received, status of referrals and wait list for appointments
  • Other duties as required


  • Minimum B.A. in health related discipline or equivalent
  • Experience with intake, service coordination and/or scheduling processes
  • Knowledge of community resources
  • Knowledge of and proficiency in use of word processing, scheduling and database software
  • Knowledge of administration practices, record management and service provision processes
  • Good organizational skills and able to set priorities
  • Able to work with all levels of management
  • Able to work independently, collaboratively and cooperatively with all clinical staff and community service providers
  • Demonstrated proficiency in the use of computer applications with an emphasis on MS Office, Outlook, and Meditech Information System Admissions module preferred
  • Proven ability to function in a busy environment with minimal supervision

All interested candidates are invited to submit their application, quoting the competition number, to:

Human Resources
Bloorview Kids Rehab
150 Kilgour Road, Toronto, Ontario M4G 1R8
Fax: (416) 424-3868
E-mail: humanresources at bloorview dot ca *(see Note below)

*Note: Copy the above e-mail address into the To field of your e-mail message and reconstruct the e-mail address by removing the spaces and replacing the “at” and “dot” with the proper symbols (@ and .) respectively.

Bloorview Kids Rehab is an equal opportunity employer.

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